I was given a fairly open brief with the understanding that the information on the calendar needs to be more easily digestible with the ability to filter details for specific train routes. They also wanted quick visual cues for disruption severity.
Through many iterations I was able to create a calendar that allows the customer to search their specific route for engineering works that could affect their journey. I also created an accessible traffic light system that allows the customer to quickly understand the disruption severity for the chosen day. This project is part of a larger project to create a “Travel Hub” which will include testing of this feature.
The first step was to do an audit of the current feature.
Out of all of the competitors that I reviewed, no one allowed for filtering for specific journeys, something that can definitely be improved upon. Several competitors only listed engineering works in date order and did not provide a calendar. The two calendars that I did find used the same design and gave no indication of severity.
This is a small selection of design ideations for the calendar. The most challenging aspect of the design was creating a traffic light system that was simple to understand and accessible (using icons to supplement colour).
Through continuous feedback from the team and the client, we were able to align on this final design for the calendar.
This project is part of a larger project to create a “Travel Hub” which will be a redesign of Avanti’s travel information page and will be a one-stop shop for journey information. As part of this project we will be doing research into user needs for this page as well as testing the engineering works calendar followed by any iterations necessary.